Job Details

Position : Quadient Inspire Developer

Quadient Inspire Developer
Remote

Description:

 

Comments for Suppliers:    Candidates must have the following:
• Communications Composition Experience: 6+ years
• Quadient Inspire Designer: min 2 years (Recent experience required)
• Quadient Inspire Interactive: min 2 year (Recent experience required)
• Quadient ICM: 2 years (Recent experience required)
• Quadient Scalar: 2 years (Recent experience required)
• Quadient Inspire Scripting: 2 years (Recent experience required)
• Quadient Inspire real time


The Quadient/GMC Inspire Developer is considered a document composition expert, able to work on moderately complex software development projects. This role requires processing of data to create personalized and customized Omni Channel Communications targeted to Florida Blue customers.

Essential Functions:
• Performs design and development of applications on complex projects utilizing both packaged software applications (Quadient Inspire) and custom-built applications
• Use of Complex data types (XML, multi-line variable data record formats)
• Program, test and troubleshoot workflows
• Set up master workflows to support Document Template design using Inspire Interactive
• Define document blocks. Compose Document Templates using Inspire Interactive
• Define Scalar workflows for automatic processing of input data files
• Expose Inspire Designer template workflows and/or Inspire Interactive Document Templates as REST services, to enable clients trigger these communications in real time
• Define OmniChannel outputs
• Generate emails in HTML or plain text
• Generate SMS
• Proactively identify opportunities to improve process
• Assist in resolving internal/external inquiries related to input/output requirements, intended usage, strategic planning, and alignment of these elements to internal checks, controls, and quality assurance
• Participate in team efforts to standardize process
• Assist with data file analysis
• Participate in special projects and project management duties as needed
• Frequently work on client onboarding projects
• Contribute to the upkeep and consistency of internal documentation related to issues, resolutions, usage topics, and training
• Other duties may be assigned

JOB REQUIREMENTS
• Communications Composition Experience: 6+ years
• Quadient Inspire Designer: min 2 years (Recent experience required)
• Quadient Inspire Interactive: min 2 year (Recent experience required)
• Quadient ICM: 2 years (Recent experience required)
• Quadient Scalar: 2 years (Recent experience required)
• Quadient Inspire Scripting: 2 years (Recent experience required)
• Quadient Inspire real time, OnDemand and batch communications - 6+ years (Recent Experience required)
• Manipulate data from various sources / formats e.g. flat files, relational databases, non-relational databases, XML, JSON, etc.
• Positive and consultative demeanor with strong work ethic and the ability to interact with technical and non-technical resources using excellent written and verbal communications
• Excellent follow-up and customer service skills
• Must be open to possible off-hour on-call support in the future

Preferred Experience
• Setting framework to enable end business users to maintain the content
• Quadient Omni Channel Communication experience
• Managing and Performance tuning of Scalar and Production Servers: 1 year

REQUIRED EXPERIENCE:
6+ years of relevant IT development/programming/coding professional work experience

REQUIRED EDUCATION:
Bachelor’s Degree in Computer Science or Mathematics or relevant work experience
Relevant Development certifications
 

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