Position : Patient Access Representative
Greeting patients and their caregivers on arrival.
Collecting information such as patient details, medical history, billing, and insurance information, etc.
Preparing patient admission and discharge documentation.
Entering information into databases and maintaining accurate records.
Relaying information to relevant staff members.
Informing patients and their caregivers of hospital procedures, policies, and protocols.
Providing patients with billing and payment information.
Dealing with patient questions, concerns, and issues.
Performing general administrative tasks.
Check-in, insurance verification, manage patient throughput,
check out, answer calls and route appropriately.