Position : TDY Lead Contact Tracer
The Lead Contact Tracer is an experienced public health professional responsible for the supervision, direction, training, and continuous assessment of a case investigation and contact tracing team.
It is preferred that the lead possess an advanced understanding of the principles of case investigation and contact tracing and can guide the team regarding messaging, creative problem solving, and other interventions for patients and contacts to interrupt ongoing disease transmission.
The lead directs the performance of day-to-day disease intervention activities, ensuring that the quality and timeliness of work is performed according to established guidelines.
They conduct quality assurance and performance monitoring, ensuring that team members’ efforts are aligned with standard operating procedures for collection of epidemiological data, instructions for quarantine and isolation, and linking clients to clinical and social support services.
The lead ensures compliance with policies and procedures of the employer regarding confidentiality and data security for the handling of sensitive client information and protected health information.
They collaborate with clinical staff, public health staff, and other key partners to evaluate program activities, identify best practices and lessons learned and facilitate program enhancements.