Position : Clinic Manager
Builds strong positive communication with providers and works as a team to enhance the success of the clinic.
Develops strong inter-department teamwork to meet the needs of the patients and providers, and drive decision-making and other actions.
Identifies and implements opportunities to build employee morale and individual motivation.
Responsible for profit and loss performance of assigned business unit. Participates in budget creation and expense management.
Analyzes and staffs front office and back office staff to meet needs of providers and patients efficiently and courteously.
Collaborates with Human Resources to ensure personnel policy development and communication to staff to achieve consistency in employee relations.
Works across FCH in assisting with area of expertise.
Plans, evaluates, recommends and implements new initiatives when appropriate.
Selects and hires employees according to established guidelines. Monitors, coaches, develop and evaluate performance of staff on an ongoing basis in accordance with applicable performance standards.
Responsible for assuring customer/patient service needs are met. Monitors patient service feedback and contributes to the process of resolving complaints and service issues. Plans and initiates process improvement and cost reduction opportunities.
Establish and maintain effective working relationships with vendors, employees, other managers, and providers. Supports a positive image inside and outside the District.
Responsible for OSHA and other regulatory training and compliance. Coordinates cleanliness, orderliness and safety of working environment.
Proactively identifies opportunities to expand revenue sources and ancillary services and reduce expenses.
Active member of the Executive Team and other committees as assigned.