Job Details

Position : Genesys IVR developer

Genesys, IVR/ VXML, Inbound & Outbound Calls Experience Associate Consultant Responsibilities- • Actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation, design and deployment.,• Contribute to unit-level and organizational initiatives.,• Adherence to the organizational guidelines and processes. Technical and Minimum 2 years of experience is required in requirement analysis, design, development, testing, deployment and production support of applications in Genesys suite of products (Inbound, outbound, Routing, Multimedia & Reporting),•Nice to have exposure to AWS /Verint / IVR/ VXML ,•